Current Issues

Unity Health Plan Eligibility, Unavailable until July 7, 2017 – 06.22.2017

Experian Health Release Notes – 06.22.2017

WPS Commercial Insurance Claim Delivery Issue – 06.22.2017

Scheduled Maintenance, OrderManager, New ABNs – 06.21.2017

Contract Manager, Claim Scrubber, Patient Responsibility Pricer, Patient Estimates (PE), Payer Alerts Issues Summary – 6.19.17

ERA Delivery Update, VA Fee Basis Programs – 06.20.2017

“Not Set” Response Issue, eCareNext – 06.19.2017 – Resolved

Power Reporting Portal is currently offline – 6.19.17 – RESOLVED

Processing Issues Update – 6.19.2017 @ 8:00am CT

Emergency System Maintenance Update – 6.17.2017

Multiple Products – Issue with Printing with Microsoft Internet Explorer 11 – 6.16.17

OH Medicaid ERA Delivery, Delay in Payment Alert – 06.16.2017

Downtime UAT environment for Claims Scrubber, Contract Manager, Patient Responsibility Pricer and Payer Alerts – 6.22.17 UPDATED

Experian Health Release Notes – 06.15.2017

Medicare HETS 270/271 Scheduled Outage – June 17, 2017

Payer Unavailable, Humana Caresource Eligibility 4140 – 06.14.2017

Windows XP Access Denied Beginning 6-22-17: Contract Manager Suite, Claim Scrubber, Payer Alerts, PRP

ClaimSource Payer Rules, to be Released, Thursday, June 15 – 06.12.2017

KY Medicaid – 837 and 835 Transaction Delays – 06.12.2017

BCBS Illinois Community Options 66005 and 66006, Missing ERAs – 06.19.2017 – Resolved

Illinois Medicaid Monitor Report – 06.12.2017

OrderManager and FaxManager Scheduled Outage, June 8, 2017, 8:00.pm. ET.

Important – Datacenter Upgrades, Scheduled Interruptions – Update 06.05.2017

New Medicare Beneficiary Identifier, (MBI)

Illinois Medicaid, Proprietary Claims Status Process Ending – July 31, 2017

CMS Medicare and ABN Form Updates – June 21, 2017 – Update 06.21.2017