Important Notice – Scheduled Downtime Interruption – Thursday, October 19, 2017

Last updated on October 19th, 2017 at 12:39 pm CT

Important Notice – Scheduled Downtime Interruption – Thursday, October 19, 2017
During our scheduled maintenance Thursday, October 19, 2017, between 10:00p.m. CT and 11:59p.m. CT. there will be a two-hour downtime for all Patient Access, Financial Services, Coverage Discovery, and Core products.  Product access to Financial Assistance Screening, Propensity to Pay, and Patient Identity Verification will also be interrupted.

Due to the scale of this change, some clients may also expect 60-minutes of processing slowness to occur early Friday, October 20, between 12:00a.m. CT and 1:00p.m. CT.   We apologize in advance for any inconvenience this may cause. Should you have any questions or concerns regarding this system downtime, please reach out to our exceptional Customer Support team.