Patient Access Current Issues

Health Net Medi-Cal Returning AAA 79 Responses – 03.15.2017

Oscar Eligibility and Claim Status, No Longer Available – 03.06.2017

Meridian of Illinois Eligibility – 12.20.2016 – Resolved

Florida Hospital Healthcare System – Discontinued Payer – 12.09.2016

WPS Insurance, Tricare for Life, Overseas, Temporarily Deactivated – 12.06.2016

BCBS IL Search Option Change – 06.30.2016

RQA Alerts, Intermittent Slowness – 05.23.2016 – Resolved

UMR Eligibility – Member ID and Certificate Number – 05.05.2016

CountyCare Eligibility and Claim Status – Temporarily Unavailable – 04.01.2016

Humana System Maintenance (Authorizations and Referrals) – 03.24.2016

United Healthcare Response Issue – 03.10.2016

Humana NOAs Unavailable – 02.03.2016 – Resolved

Patient Access New Features

New Reporting Features – Power Reporting Portal – 07.11.2016

Registration QA Reports and Power Reporting Portal – Update 07.06.2016

Power Reporting Portal – Online at 4:45pm CT – 06.10.2016

New Reporting Feature – Power Reporting Portal – 06.07.2016

Passport Platform – New Feature to Registration QA Alerts – 04.07.2016

Passport Platform eCare NEXT – Enhancement to Auth Chevron – 04.07.2016

New Features – 01.19.2016

Patient Access Announcements

Available Payer Lists and Payer Updates – 08.17.2017

Available Payer Lists and Payer Updates – 07.28.2017

Available Payer Lists and Payer Updates – 07.14.2017

Available Payer Lists and Payer Updates – 06.26.2017

Available Payer Lists and Payer Updates – 06.08.2017

Authorizations Knowledgebase Processing – 05.26.2017

Available Payer Lists and Payer Updates – 05.19.2017

Oxford Health Plan View Referral, Deactivated – 05.08.2017

Available Payer Lists and Payer Updates – 04.19.2017

Available Payer Lists and Payer Updates – 04.04.2017

Scheduled Maintenance, Power Reporting Portal – 03.30.2017

The Payer – Passport Health Plan Medicare – Deactivated, March 17 – 03.13.2017

Available Payer Lists and Payer Updates – 03.08.2017

New Available Payer List – 03.06.2016

Available Payer Lists and Payer Updates – 02.17.2017

Available Payer Lists and Payer Updates – 01.23.2017

Available Payer Lists and Payer Updates – 12.13.2016

Available Payer Lists and Payer Updates – 11.10.2016

Available Payer Lists and Payer Updates – 10.26.2016

Available Payer Lists and Payer Updates – 10.13.2016

Available Payer Lists and Payer Updates – 09.28.2016

Postponed – Colorado Medicaid Providers – 10.31.2016 – Update

Available Payer Lists and Payer Updates – 09.15.2016

Available Payer Lists and Payer Updates – 08.31.2016

Available Payer Lists and Payer Updates – 08.18.2016

Available Payer Lists and Payer Updates – 08.05.2016

Available Payer Lists and Payer Updates – 07.21.2016

Available Payer Lists and Payer Updates – 07.07.2016

Available Payer Lists and Payer Updates – 06.15.2016

Available Payer Lists and Payer Updates – 06.02.2016

Available Payer Lists and Payer Updates – 05.20.2016

Scheduled Maintenance PaymentSafe EMV Hardware – 5/8/16

OneSource Pharmacy Eligibility – Intermittent Responses – 05.05.2016

Available Payer Lists and Payer Updates – 05.04.2016

Available Payer Lists and Payer Updates – 04.20.2016

Password Reset Issues Resolved! 04.08.2016 @ 2:00pm CT

Available Payer Lists and Payer Updates – 04.07.2016

Available Payer Lists and Payer Updates – 03.24.2016

Available Payer Lists and Payer Updates – 03.10.2016

Deactivation Notice, Virginia Premier Health Plan – 03.04.2016

Medicare Usage – Rules of Behavior – Tuesday, August 1, and Monday, August 7, 2017

Available Payer Lists and Payer Updates – 02.16.2016

Available Payer Lists and Payer Updates – 01.15.2016

New Available Payer List – 01.11.2016

New Available Payer List – 01.04.2016

New Available Payer Lists – 12.17.2015

New Available Payer List – 12.15.2015

New Available Payer List – 12.08.2015

Payer Scheduled Downtimes – December 2015

New Available Payer Lists – 12.02.2015

New Available Payer Lists – 11.18.2015

New Available Payer Lists – 11.05.2015

New Available Payer Lists – 10.26.2015

Claim-Related Payer List – 10.08.2015

Patient Access Release Notes

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