Important Notice – Scheduled Downtime Interruption – Thursday, October 19, 2017October 19, 2017 11:23 am
Last updated on October 19th, 2017 at 12:39 pm CT
Important Notice – Scheduled Downtime Interruption – Thursday, October 19, 2017
During our scheduled maintenance Thursday, October 19, 2017, between 10:00p.m. CT and 11:59p.m. CT. there will be a two-hour downtime for all Patient Access, Financial Services, Coverage Discovery, and Core products. Product access to Financial Assistance Screening, Propensity to Pay, and Patient Identity Verification will also be interrupted.
Due to the scale of this change, some clients may also expect 60-minutes of processing slowness to occur early Friday, October 20, between 12:00a.m. CT and 1:00p.m. CT. We apologize in advance for any inconvenience this may cause. Should you have any questions or concerns regarding this system downtime, please reach out to our exceptional Customer Support team.
Welcome – To Experian Health’s New Product DashboardAugust 31, 2017 6:42 pm
Last updated on October 18th, 2017 at 11:55 am CT
Welcome to Experian Health’s New Product Dashboard
On August 31, 2017, we completed the transition to our new product dashboard.
We want to encourage you to visit our new product dashboard on your mobile device and invite other team members and colleagues within your organization to subscribe. Our new product dashboard has the same URL Address as before. http://www.experianhealthproductdashboard.com/
Subscribing is Easy
Just visit our product dashboard (link below) and choose “Subscribe.” Enter the email address where you want to receive your notifications. Subscribing to our product dashboard provides you with near real-time information about our products, important announcements, maintenance, and upcoming release notes.
After subscribing, please make sure you adjust any spam or junk email filters so that your email notifications will correctly go to the inbox of the email address that you enter. Post notifications will come from Experian Health Product Dashboard firstname.lastname@example.org
Hint: For our clients who are on-the-go and would like to receive their notifications via standard SMS/MMS text message, you can use the link below to enter your mobile telephone number and your mobile phone carrier’s gateway, as your Subscription. SMS/MMS notifications are only available if supported by your mobile phone carrier. Click Here to learn more about your mobile carrier’s email to SMS/MMS gateways to use as a Subscription to our dashboard notifications with your mobile device.
If you have any questions about the Experian Health Product Dashboard, please email our exceptional Customer Support team. email@example.com.
New Login Screens for Patient Financial Clearance, Collections Optimization and Advanced Reporting – 05.31.2017May 23, 2017 8:40 am
Last updated on August 31st, 2017 at 05:59 pm CT
On May 31, 2017, Experian Health will be enhancing the login process for Patient Financial Clearance, Collections Optimization and Advanced Reporting users. The login screen features an updated security enhancement, that uses “Captcha” images that are designed to prevent unauthorized access by automated processes.
Further details have been provided below. Patient Financial Clearance may be also known as: Financial Assistance Screening, Address Verification, Patient Identity Verification, Propensity to Pay, Medicaid Advisor, Open Balance Display, PayNav, Charity Advisor or Payment Advisor. Read More – SprintHighlightsPFC18.1.4