Scheduled Maintenance, Hi-Def Benefit Rules Servers – Wednesday, October 18, 2017

Last updated on October 12th, 2017 at 11:28 am CT

Scheduled Maintenance, Hi-Def Benefit Rules Servers – Wednesday, October 18, 2017
Experian Health will perform a duplicate “rollover” of our Hi-Def Benefit Rules Servers on Wednesday, October 18, 2017, between 11:30p.m. and 12:30a.m. CT (Thursday, October 19).  During this time, our Benefit Rules Servers will be offline.  Please understand that this maintenance represents only a very limited number of our clients being affected, if any.   However, in the event you experience potential transaction issues with Patient Estimates, Alerts, or Payer Content, please contact our support team at customer.support@experianhealth.com.